Subject: Tech Support Candidate - Manish Gautam
From: Manish Gautam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 Jan 2022 12:15:12 -0500

| | Tech Support Test

Name | Manish Gautam
E-mail | [email-masked]
Phone Number | (91) 9891946287
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector-49, Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Maxlife Insurance | Assistant Manager | 01/01/2022 | 24166
Previous Employer 1 | ECIL | J T O | 06/06/2019 | 19032
Previous Employer 2 | T AND M CONSULTING SERVICES PRIVATE LIMITED | Senior Consultant Engineer | 06/12/2018 | 17842

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I first do that refresh our running browser, because on that a small running gap out comes that . If not resolve so will check local area network ( LAN) connectivity proper.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First Trun-on Bluetooth device ( Power Onn).Now go to mobile phone settings & find bluetooth link and on it. search nearby bluetooth device Onn, pick that device by thair name(device - ID). connected them properly and working.

Thank you

What according to you makes you a good candidate for customer service or technical support job? | My speech confidential & clear voice.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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