Subject: Tech Support Candidate - Daya Kishan
From: Daya Kishan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 Jan 2022 08:11:31 -0500

| | Tech Support Test

Name | Daya Kishan
E-mail | [email-masked]
Phone Number | (91) 9654737096
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mehrauli
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ags transect technology pvt ltd | Customer Support Excutive | 15Oct21 |
Previous Employer 1 | N/A | N/A | N/A |
Previous Employer 2 | N/A | N/A | N/A |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check internet connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Bluetooth speaker device on
Than mobile Bluetooth on
Pair New device
and connect Bluetooth device name
Then cannect

What according to you makes you a good candidate for customer service or technical support job?

Customer problem solving
Customer relationship

On a scale of 1 - 5 please rate your fluency in spoken English | 2

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