Subject: Arabic Language Test - Osayd Radhi
From: Osayd Radhi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 13 Jan 2022 08:06:51 -0500

| | Foreign Language Screening Test

Name | Osayd Radhi    /  (0091) 8390924146    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer
Welcome to our company we will assist your queries immediately would like to help you that you can write the query on the below email

Customer service
[email-masked]
Or you contact us on this number directly
80xxxxxx89
Thank you .Have a nice day sir

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer
We are very sorry and we will a sure you will have correct unit as you desire. Our delivery man will come and will take the item resend as the correct unit of the item

Send as on the below email
Kigg””””””@gmail
Thank you Dear have a nice day

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