Subject: Tech Support Candidate - suhail alam
From: suhail alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Jan 2022 08:40:56 -0500

| | Tech Support Test

Name | suhail alam
E-mail | [email-masked]
Phone Number | (91) 7370996253
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | uttam nagar east new delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | fausta technologies pvt ltd | technical support | sep 25 2021 | 12k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | i am suhail alam from delhi. i have knowledge for ms office, windows, router, swich, server, network essential, ipv4/6, dhcp.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 step open box from switch button
2 step click mode button to swich blutooth option
3 step mobile bluetooth open
4 step search bluetooth
5 step click bluetooth name option
6 step is conneted box
compliate process

What according to you makes you a good candidate for customer service or technical support job? | good candiadate is dedication on work & life. convert hardwork to smartwork.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |