Subject: Tech Support Candidate - Aryan Keshav
From: Aryan Keshav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Jan 2022 12:28:42 -0500

| | Tech Support Test

Name | Aryan Keshav
E-mail | [email-masked]
Phone Number | (91.) 8707597872
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 62 noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Ms office

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Honeywell India limited | Service engineer | | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of i check my data network is ok or not if my network is ok then i check my network data speed if my  data speed is ok so i will check my browser services is working properly or not if everything is ok then last option is re install browser over all if in last not working my last effort then may be its website load issue so i will try again after some time.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all i will activate phone Bluetooth and then power on bluetooth speaker and set bluetooth mode then i will search nearest devices in my mobile on blootooth section then i have select bluetooth name and pair speaker when on time it is connected then we can enjoy the music.
What according to you makes you a good candidate for customer service or technical support job? | My according am good candidate for this job because i have experience to deal customer due to my previous job. I accept it my communication skill is not good its just better but am technically sound.and i am a big learner so i have confidence for this responsibility.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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