Subject: Tech Support Candidate - Kamlesh Kumar
From: Kamlesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Jan 2022 10:47:47 -0500

Tech Support
Test

Name

Kamlesh
Kumar

E-mail

[email-masked]

Phone Number

(91) 8708161273

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida sector 44

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Hardware - Basic
Software support

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Awapal solution pvt.ltd

Customer support
executive

31 December 2021

22k

Previous
Employer 1

Ayushi Hygiene & care pvt Ltd

Zonal Executive

1 Aug
2021

15k

Previous Employer 2

Ngx Technologies pvt.
Ltd

Service Engineee

20 March 2020

17k

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly Checked name of website is correct or
not.

checked your internet connection is working properly or not.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

On your Bluetooth in mobile phone also on your speaker
Bluetooth.

Go search option in mobile phone Bluetooth and pair with Bluetooth
speaker.

What according to you makes you a good candidate
for customer service or technical support job?

According
to me make me a good candidate for technical support because Mostly time of my
work job, I have talked with the customer through phone ,face to face and
coordinate with them , given them solutions of their problem.

On a
scale of 1 - 5 please rate your fluency in spoken English

4