Subject: Tech Support Candidate - Rohit Singh
From: Rohit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Jan 2022 08:51:55 -0500

Tech Support
Test

Name

Rohit
Singh

E-mail

[email-masked]

Phone Number

(91) 8318031383

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Hathras

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tech mahindra

Tech support

Currenlty working

26k

Previous Employer 1

Concentrix

Associate

20th
september 2020

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I will
make sure, I have a active internet connection

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First, I
will turn on the bluetooth on my speakers and my phone as well. After that I
will search for tha speaker’s name on my phone’s bluetooth then will click
on it to pair it

What according to you makes you a
good candidate for customer service or technical support job?

Issue resolving

On a scale of 1 - 5
please rate your fluency in spoken English

4