Subject: Tech Support Candidate - Kamlesh kumar
From: Kamlesh kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Jan 2022 08:05:40 -0500

| | Tech Support Test

Name | Kamlesh kumar
E-mail | [email-masked]
Phone Number | (91) 8708161273
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 44
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Software support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Awapal solution pvt.ltd | Customer support executive | 31dec 2021 | 22k
Previous Employer 1 | Ayushi Hygiene & care pvt Ltd | Zonal Executive | 31July 2021 | 15k
Previous Employer 2 | Ngx Technologies pvt. Ltd | Service Engineer | 20March 2020 | 17k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I am trying to open a website on my browser and I gen an error . Firstly I checked that domain name of website is correct or not. If it is correct, then I checked my internet connection is properly worked or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly we on our phone blutooth and speaker Bluetooth.
In our phone in Bluetooth option there are showing many Bluetooth code in mobile phone search history, connected with right Bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | According to me make a good candidate for customer service or technical support job is that to understand the issue of customer and given them best solution. Because customer satisfaction is the most important role for any technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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