Subject: Tech Support Candidate - Kamlesh kumar
From: Kamlesh kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Jan 2022 08:05:14 -0500

Tech Support
Test

Name

Kamlesh
kumar

E-mail

[email-masked]

Phone Number

(91) 8708161273

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida sector 44

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Software support

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Awapal solution pvt.ltd

Customer support
executive

31dec 2021

22k

Previous Employer 1

Ayushi Hygiene & care pvt
Ltd

Zonal Executive

31July 2021

15k

Previous Employer 2

Ngx Technologies pvt.
Ltd

Service Engineer

20March 2020

17k

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

If I am trying to open a
website on my browser and I gen an error . Firstly I checked that domain name of
website is correct or not. If it is correct, then I checked my internet
connection is properly worked or not.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Firstly we
on our phone blutooth and speaker Bluetooth.

In our phone in Bluetooth option there are showing many Bluetooth code in mobile
phone search history, connected with right Bluetooth speaker.

What
according to you makes you a good candidate for customer service or technical
support job?

According to me make a good candidate for
customer service or technical support job is that to understand the issue of
customer and given them best solution. Because customer satisfaction is the most
important role for any technical support job.

On a scale of 1 - 5
please rate your fluency in spoken English

4