Subject: Tech Support Candidate - Manyaa Jeslani
From: Manyaa Jeslani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 Jan 2022 00:25:09 -0500

| | Tech Support Test

Name | Manyaa Jeslani
E-mail | [email-masked]
Phone Number | (91) 8840246653
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 134
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Conventrix | Tech support | May 2019 | 21000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1: try loading other websites
2: if other websites are not liading as well need to check wired or wireless internet connection
3: if other devices on lan are getting the internet connection
4: cross check the ip address
5: check if dhcp is enable or disable

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth on phone
Turn on the speaker
Wait for the speaker name toh show on bluetooth list
Pair it
And connect it

What according to you makes you a good candidate for customer service or technical support job? | Some sound with techniacl skills and haveing the ability to communicate the technical skills with the client
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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