Subject: Tech Support Candidate - Mahanand Yadav
From: Mahanand Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 7 Jan 2022 04:00:16 -0500

| | Tech Support Test

Name | Mahanand Yadav
E-mail | [email-masked]
Phone Number | (+91) 8700640198
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nfc new delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ggj solutions Pvt Ltd | IT executive | | 21500
Previous Employer 1 | AGS transact technology | Customer support | 22 july 2021 | 16000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly we check internet issue if internet is ok after that we disable AntiVirus. After that website is working
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Fristly bluetooth speaker is on then we open bluetooth in mobile phone and search bluetooth name after that we connect Bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | According to me technical support is good job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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