Subject: Tech Support Candidate - sonu verma
From: sonu verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 Jan 2022 05:12:20 -0500

Tech Support
Test

Name

sonu
verma

E-mail

[email-masked]

Phone Number

(91) 8178418281

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

noida sec44

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Hardware - Basic
Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Hpcl noida

system
administrator

26 nov 2021

21000

Previous Employer 2

kotak mahindra bank

DL 2 IT support

25 nov
2019

17000

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Used a case management tool
Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

A core Technical professional with comprehensive
skills and functional knowledge in IT professional.

Experience in Installation, Configuration and troubleshooting desktop setup and
optimization.

Has a motivation to take independent responsibility.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1-on the
speaker

2-open Bluetooth in phone

3-search by speaker to phone

4-accept in phone to Bluetooth confimation

5-its connected and working

What according to you makes you a
good candidate for customer service or technical support job?

i have 4 year exp in IT support with to company

On a
scale of 1 - 5 please rate your fluency in spoken English

4