Subject: Tech Support Candidate - Raja Waseem wani
From: Raja Waseem wani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 Jan 2022 04:39:01 -0500

| | Tech Support Test

Name | Raja Waseem wani
E-mail | [email-masked]
Phone Number | (193223) 6006298181
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida 62
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check the internet connection wheather it's on or off if on then go to second scenario
I have use commands in command promt to trace it's ip address mapping domain name with i

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First turn on the blutooth of both devices then pairing of respective connectiontions

What according to you makes you a good candidate for customer service or technical support job?

According to me to solve the all queries of customers according to their satisfaction
And main good behaviour

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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