Subject: Tech Support Candidate - Sujeet Kumar
From: Sujeet Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 27 Dec 2021 02:33:33 -0500

| | Tech Support Test

Name | Sujeet Kumar
E-mail | [email-masked]
Phone Number | (+91) 9868654939
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Nihal vihar nangloi New Delhi 110041
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jio | Giga engineer | | 18945
Previous Employer 1 | Victor electrodes | Computer hardware executive | 06/2017 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Read carefully error and try to resolve that and try to open website on other browser and check the internet connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 switch on the power button of blutooth speaker
2 search tha name of blutooth device in our blutooth manu in phone
3 select the name and it will automatically paired.

What according to you makes you a good candidate for customer service or technical support job? | Good understanding skil to know what problem facing tha costumer and resolve them as fast as we can do
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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