Subject: Tech Support Candidate - KULDEEP KUMAR
From: KULDEEP KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Dec 2021 14:38:25 -0500

Tech Support
Test

Name

KULDEEP
KUMAR

E-mail

[email-masked]

Phone Number

(91) 9899879880

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Networking - advance
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Hitachi Systems Micro Clinic Private Limited

Customer Support
Enggineer

01/12/2021

22000

Previous Employer 1

Siliconuniv Private
Limited

Desktop Support Enggineer

01/04/2021

18000

Previous Employer 2

Akash Krishna Infratech
Private Limited

Supervisor

01/12/2020

15000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check Internet Connectivity.

Check Other Site.

Check Reachability To NDTV.

Check Proxy And Firewall.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Open
Bluetooth.

Paired Device.

Connect Select Device

What according to you makes you a
good candidate for customer service or technical support job?

Customer Satisfaction

On a scale of 1 - 5
please rate your fluency in spoken English

4