Subject: Tech Support Candidate - Pankaj Rawat
From: Pankaj Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Dec 2021 00:29:35 -0500

Tech Support
Test

Name

Pankaj
Rawat

E-mail

[email-masked]

Phone Number

(+91) 8368481330

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Uttam Nagar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
advance
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

GGA INDIA PVT LTD

IT Executive

After 30
dyays

21,125

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all i'll check my internet connection if
it's working fine then i'll check browser, catch and cookies i'll clear them
then if still website will not work then i'll use another browser if the website
is working on another browser then i should uninstall my old one and reinstall
new version of browser.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First of
all we to open are phone's bluetooth, the we have to choose bluetooth mode on
our speaker then pair them after pairing the both devices will connect to each
other.

What according to you makes you a good candidate
for customer service or technical support job?

According
to my skills, experince i have not experince customer service but i have
technical support skills.

On a scale of 1 - 5 please rate your
fluency in spoken English

3