Subject: Tech Support Candidate - Kapil Sharma
From: Kapil Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Dec 2021 22:19:26 -0500

Tech Support
Test

Name

Kapil
Sharma

E-mail

[email-masked]

Phone Number

(91) 76785920094

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Next IAS a unite of Made Easy Learning Pvt Ltd

System administrator

15/12/21

38400

Previous Employer 1

Innovatiview India pvt
ltd

Senior Technical Support

24400

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

depends
on the problem

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Will turn on the Bluetooth of the speaker
and the phone.

2. Add pair device to bluetooth in mobile.

3. Bluetooth will connect the speaker.

What according to
you makes you a good candidate for customer service or technical support
job?

My skills are what I learned for tech support and working on
tech support.

On a scale of 1 - 5 please rate your fluency in
spoken English

1