Subject: Tech Support Candidate - Kuldeep Kumar
From: Kuldeep Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Dec 2021 00:38:33 -0500

Tech Support
Test

Name

Kuldeep
Kumar

E-mail

[email-masked]

Phone Number

(91) 9899879880

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi Shahdara

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Networking - advance
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Hitachi Systems Micro Clinic Private Limited

Customer Support
Enggineer

30/11/2021

25000

Previous Employer 1

Siliconuniv Private
Limited

Desktop Support Enggineer

01/03/2021

20000

Previous Employer 2

Akash Krishna Infratech
Private Limited

Supervisor

01/02/2021

15000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Check Internet connectivity.

Check other website

Chack reachability to NDTV by ping ip find by nslookup

Check other news website if there block from application filter in
firewall.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open bluetooth

Paired Devise.

Select bluetooth name

Connected

What according to you makes you a good candidate
for customer service or technical support job?

Good

On a scale of 1 - 5 please rate your
fluency in spoken English

4