Subject: Tech Support Candidate - Deepak Kumar
From: Deepak Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Dec 2021 11:31:52 -0500

Tech Support
Test

Name

Deepak
Kumar

E-mail

[email-masked]

Phone Number

(91) 9643010614

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Gurgaon

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Hardware - Basic
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Maxlife

Desktop support

31-Dec2021

20k

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Used a case management tool
Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

As check lan and wife setting and check lan and
wife drivers than check proxy than working

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

As check
system Bluetooth settings than add and connect

What according to
you makes you a good candidate for customer service or technical support
job?

Good work

On a scale of 1 - 5 please rate your
fluency in spoken English

3