Subject: Tech Support Candidate - Shanmugapriya S
From: Shanmugapriya S <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Dec 2021 23:34:10 -0500

| | Tech Support Test

Name | Shanmugapriya S
E-mail | [email-masked]
Phone Number | (91) 7010693232
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Trichy
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | OmegaHeathcare | Process Executive | 60days | 13k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | In case the emergency situation i can try to another website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Click the Bluetooth option  and paring the device
2. Select the device name to connect
3. Few seconds two devices to pair
4. The status updates to connected the device

What according to you makes you a good candidate for customer service or technical support job? | To work under pressure with presence of mind and ready to face challenges.
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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