Subject: Tech Support Candidate - Vinod Vinod Rawat
From: Vinod Vinod Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Dec 2021 09:20:59 -0500

| | Tech Support Test

Name | Vinod Vinod Rawat
E-mail | [email-masked]
Phone Number | (201012) 9990772198
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | STJ Electronics pvt Ltd | SRS Implementation | 19/oct/2021 | 35000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i check the error type if error is coming some network related so checked the internet connected or not.

Second i check URL is correct or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power on bluetooth speaker.
Open bluetooth on speaker.
Checked the bluetooth name in the device.
Now open mobile bluetooth and connect with the device.

What according to you makes you a good candidate for customer service or technical support job? | I have potential and mange and handle the customer queries with politely and good manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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