Subject: Tech Support Candidate - Nikhil Rajput
From: Nikhil Rajput <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Dec 2021 08:48:34 -0500

| | Tech Support Test

Name | Nikhil Rajput
E-mail | [email-masked]
Phone Number | (91) 9717527416
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Najafgarh
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Logic Systech Pvt Ltd | IT Specialists | |
Previous Employer 1 | Holifaith Internation Pvt Ltd | Sr.IT Executive | 10/2020 |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | It will depend on error that what type of error is coming.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on bluetooth speaker in bluetooth mode then in mobile phone turn on bluetooth button then bluetooth speaker name showing in available devices then press the speaker name it will connect.
What according to you makes you a good candidate for customer service or technical support job? | Candidates should be a  good listner and good in troubleshooting.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |