Subject: Tech Support Candidate - Ashmal Aijaz Ashmal
From: Ashmal Aijaz Ashmal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Dec 2021 06:23:56 -0500

| | Tech Support Test

Name | Ashmal Aijaz Ashmal
E-mail | [email-masked]
Phone Number | (91) 7505236110
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Reload the website.
2. Make sure the intenet connection works.
3. Check if the website is down for everybody or for you only.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Make sure your mobile phone is up-to-date.
2. Turn on Bluetooth.
3. Turn on your Bluetooth speaker.
4. Pair the Bluetooth speaker with your mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | I have a strong characteristics and spirit for good and sound customer service or technical support.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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