Subject: Tech Support Candidate - roshan kumar
From: roshan kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Dec 2021 04:19:50 -0500

| | Tech Support Test

Name | roshan kumar
E-mail | [email-masked]
Phone Number | (0120) 8920632669
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | ienergizer | technical support engineer | 6 | 18k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first of all I will check my internet connection and website  that I have written correctly or not ,after that I will refresh my website and try to open again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first I will  power on my my speaker
then I will on my bluetooth of my mobil
I will tap on scan option if no device will see there
if my speaker name will come there then I will click on
that for pairing both device
after device have been paired then we can use it ...

What according to you makes you a good candidate for customer service or technical support job?

I am a good candidate for technical support because
I use to come from technical background and I have also experience in technical support

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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