Subject: Tech Support Candidate - krishna tomar
From: krishna tomar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Dec 2021 04:12:51 -0500

Tech Support
Test

Name

krishna
tomar

E-mail

[email-masked]

Phone Number

(00) 000000000

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

noida

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers &
Audio
outlook

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

IMSI

Desktop Support

23 march
2021

10312

Previous Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

restarting your device. This clears caches,
cookies and forces the device to re-load the program or web page you may be
having issue with, after that check internet connect is working fine then check
an other browser after that it will face same issue then check proxy setting and
proxy setting it's fine and check facing this issue in particular website and
other. but other website is working fine. then transfer this ticket in network
team and mention all the troubleshooting.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Swipe down
from the top of the screen.

Touch and hold Bluetooth .Tap Pair new device. If you don't find Pair new
device, check under Available devices or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your
device.

What according to you makes you a good candidate
for customer service or technical support job?

Quick
response , We identified customer need & wants, keep always smiling ,
Attitude, Well Dress  , given proper to the point  answer ,  always work
positive  , time management ,flexible ,organize work

On a scale of 1 - 5
please rate your fluency in spoken English

3