Subject: Tech Support Candidate - Mohammad Hyder Hussain Mohammad
From: Mohammad Hyder Hussain Mohammad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Dec 2021 03:38:19 -0500

Tech Support
Test

Name

Mohammad
Hyder Hussain Mohammad

E-mail

[email-masked]

Phone Number

(91) 8792326772

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Karnataka Gulbarga

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Linux
Networking - basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tech Mahindra

Tech support

60 days

18000

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I will
check and rectify the issue and follow standard SOP,if solve I will escalate the
issue to higher level

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Will on the
bluetooth speaker and after we on cell bluetooth then will check name and will
pair.

What according to you makes you a good candidate
for customer service or technical support job?

I have
much experience with global clients and I know how to deal with clients in a
polite way.if I get a chance to work with your organization I will give my 200%
best.

On a scale of 1 - 5 please rate your fluency in
spoken English

5