Subject: English Language Test - Ravi Ahlawat
From: Ravi Ahlawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Dec 2021 06:33:35 -0500

| | Foreign Language Screening Test

Name | Ravi Ahlawat    /  (+91) 7898377880    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello mam / sir
This mail is regarding your order placed by our website , our delivery team tried to reach you on the mentioned address provided by you while ordering but the address provided was found incorrect . Plz update us with your current and correct address so that the product should be delivered to your address .
Team babyshop . com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir ,
Sorry for the inconvenience caused to you we hav raised your  complaint and will get back to you according to our return policies your complain no has been mailed to ur registered email address .
Regards team homebox

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