Subject: English Language Test - Pradeep Kumar
From: Pradeep Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Dec 2021 04:11:56 -0500

Foreign Language
Screening Test

Name

Pradeep
Kumar    /  (91) 9958928074    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hii sir/mam

This email is informed you that. Your order is replaced from your end you will
get it very soon. In order to verification can you provide your present
address.

Regards

E-commerce Companies

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear

valuable customer we received your request for replacement.

We will inform you after discussion with installation department.

Regards

E-commerce companies