Subject: Trainer Candidate - Monica Singh
From: Monica Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Dec 2021 04:54:09 -0500

Tech Support
Test

Name

Monica
Singh

E-mail

[email-masked]

Phone Number

(+91) 9582626424

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurgaon

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

The Oberoi Gurgaon

Retail supervisor

Working

31500

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

1 month

Please briefly
describe your work experience specifically in training?

I don’t
have experience in training however, I good at interpersonal skills and also I
have excellent knowledge of management and organisational skills.

Have
you worked as a trainer in a Call Center/Customer Service/BPO
Environment?

Yes

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Being proactive and understanding guest
requirements, and create such a flawless process and experience for them that
they cannot forget.

What according to you makes you a good
candidate for this position?

Good and clear communication
skills with confidence and an eye for detail.

On a scale of 1 - 5
please rate your fluency in spoken English

5