Subject: Trainer Candidate - SAGAR Dahiya
From: SAGAR Dahiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 29 Nov 2021 09:27:47 -0500

Tech Support
Test

Name

SAGAR
Dahiya

E-mail

[email-masked]

Phone Number

(99915) 10174

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Palwal

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

OYO ROOMS

QAT ( Quality
Auditor Trainer )

05 September 2020

15000 + Travel
Expense

Previous Employer 2

If Selected, how much time do you need
to join?

3 Days

Please briefly
describe your work experience specifically in training?

In OYO
Rooms I gave training to the hotel staff of SOP's of OYO rooms and maintaining
the record of all the trainings.

Have you worked as a
trainer in a Call Center/Customer Service/BPO Environment?

No

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good Customer service is that when you resolve
the query or problem of the customer and great customer service is when you
resolve the customer query or problem but you also provide some great services
which will be helpful for the customer in future.

What according to you
makes you a good candidate for this position?

I have a
handful of experience in conducting training with staff and leading the team
with the leadership quality and enhancing their task completion capability by
which it levels up the performance of the staff and enhances the image of the
work area f mine.

On a scale of 1 - 5 please rate your
fluency in spoken English

4