Subject: Trainer Candidate - Vikrant Saini
From: Vikrant Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 29 Nov 2021 04:46:51 -0500

| | Tech Support Test

Name | Vikrant Saini
E-mail | [email-masked]
Phone Number | (+91) 9464569499
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Farmina Pet Food | Product Trainer | 5october 2021 | 48958
Previous Employer 1 | Mylan Laboratory | Business Manager and Sales Trainer | October 2018 | 25000
Previous Employer 2 | Sun Pharmaceutical | Saels Executive | February 2013 | 13000

If Selected, how much time do you need to join? | Immediately

Please briefly describe your work experience specifically in training?

I have experience as retail product Trainer & sales trainer on some projects.

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | CRT for Sales training at farmina pet food for new hire candidate.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service helps to just satisfaction level but deliver great customer service helps to make them loyal.
What according to you makes you a good candidate for this position? | My experience and knowledge of  different segments.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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