Subject: Fw: Tech Support Candidate - Puneet Sharma
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 26 Nov 2021 09:03:20 +0000

EPOS

________________________________
From: Puneet Sharma <[email-masked]>
Sent: Wednesday, November 17, 2021 1:16 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Puneet Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Puneet Sharma
E-mail  [email-masked]
Phone Number    (+91) 9999634386
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      North Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Binary Global   System Admin    Curently working        33000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Check the internet
Check with another browser
Wait due to server issue
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Switchon the device
Making bluetooth on in the mobile
After the mobile had searched devices, clicking the name of our bluetooth speakers.
Hence connected
What according to you makes you a good candidate for customer service or technical support job? Problem solving attitute
Inquisitive towards knowledge
On a scale of 1 - 5 please rate your fluency in spoken English  4