Subject: Fw: Tech Support Candidate - Amit Jha
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 26 Nov 2021 08:49:06 +0000

EPOS

________________________________
From: Amit Jha <[email-masked]>
Sent: Wednesday, November 17, 2021 2:37 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Amit Jha

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Amit Jha
E-mail  [email-masked]
Phone Number    (91) 9999119742
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Rezig Technology Pvt Ltd        CSM             50000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1: Restart Device
2: Make sure internet connection working properly.
3: Check if the Website is Down for Everybody or Just Me
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1:Put your Bluetooth device in pairing mode by pressing and holding the Power button or Pairing button.

2:iPhone: Go to Settings > Bluetooth > Other devices. Tap the device to connect.

3:Android: Go to Settings > Connected devices > Bluetooth. Select Pair new device and then tap the speaker's name.
What according to you makes you a good candidate for customer service or technical support job? I have passion for technical support

I am honest and sincere

understands the bigger purpose of technical support
On a scale of 1 - 5 please rate your fluency in spoken English  4