Subject: Tech Support Candidate - Nikita Singh
From: Nikita Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Nov 2021 05:11:39 -0500

Tech Support
Test

Name

Nikita
Singh

E-mail

[email-masked]

Phone Number

(+91) 8847036776

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Dhanbad

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Hardware - Basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. According to the error message, I will check
if my internet is working or not

2. If my internet is working fine, I'll try to check same website in other
browsers

3. If that works, I'll clear the cache and cookies of the previous browser and
will try again

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Turn on bluetooth of the speaker

2. Go to phone setting and turn on bluetooth

3. Check if the device name is showing in the list

4. If the device is available, select the device and pair with the phone

5. If the device is not available, turn off and turn on the bluetooth of the
speaker and try again

What according to you makes you a
good candidate for customer service or technical support job?

I am a panctual and motivated individual who is able to work
in a busy environment and produce high standards of work also I have all the
required skills which is required of this role.

On a scale of 1 - 5
please rate your fluency in spoken English

3