Subject: Fw: Tech Support Candidate - Anushka Kaushik
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 24 Nov 2021 15:34:38 +0000

check for UENI/Swagtron

________________________________
From: Anushka Kaushik <[email-masked]>
Sent: Thursday, November 18, 2021 6:51 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Anushka Kaushik

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Anushka Kaushik
E-mail  [email-masked]
Phone Number    (91) 7985177361
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Kanpur
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Speakers & Audio
Canva
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        N/A     N/A     N/A     N/A
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  According to my experience, I'll check whether the internet connection is perfect or not. If the internet isn't the one causing the problem I will update the browser. The most important thing is the website should be written with proper attention. As we have a lot of options among the browsers we can go for some other browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the Bluetooth speaker and turn on the Bluetooth option on the mobile phone. Then we should scan the active devices which will lead to our Bluetooth speaker after scanning. Then we can select our Bluetooth speaker and pair it with the phone. And then connect it, all set!
What according to you makes you a good candidate for customer service or technical support job? Confidence and good communication skills. These two are going to make the most important impact on the work assigned. May it be a query or confusion or a question good communication skills will always serve the situation.
On a scale of 1 - 5 please rate your fluency in spoken English  5