Subject: Fw: Tech Support Candidate - NITIN RAI
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 24 Nov 2021 15:24:38 +0000

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________________________________
From: NITIN RAI <[email-masked]>
Sent: Thursday, November 18, 2021 9:56 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - NITIN RAI

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    NITIN RAI
E-mail  [email-masked]
Phone Number    (+91) 8368285225
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Capricot        Na      0       0
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all will go through the kind of error occruing while making the website.
Secondly, if I assure the customer or person who's getting error that your problem will be solved earliest and best way.
Thirdly, I will check what I can do from my end as per my knowledge and training I will solve the issue or possibly get in touch with my reporting officer if I will any challange while solving the issue and providing solution.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First turn on bluetooth speaker possibly after turing on bluetooth the light will start blinking in bluetooth speaker.
Second, in mobile header swipe down will get the icon of bluetooth along with text written below it. Single click on it and enter on bluetooth option and setting.
Third, turn on bluetooth.
Fourth, tap on search new device or pair new device option.
Lastly, select that bluetooth speaker and allow the configuration it asks for while pairing.
What according to you makes you a good candidate for customer service or technical support job? I listen things well, I love challenges and I definitely can support well with my 200%.
I think my verbal and written communication are good enough.
I have good hands on technical thing being a computer science graduate.
On a scale of 1 - 5 please rate your fluency in spoken English  4