Subject: Fw: Tech Support Candidate - Bhawna Paliwal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 24 Nov 2021 15:21:13 +0000

check for ueni

________________________________
From: Bhawna Paliwal <[email-masked]>
Sent: Friday, November 19, 2021 10:53 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Bhawna Paliwal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Bhawna Paliwal
E-mail  [email-masked]
Phone Number    (121004) 9910767152
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Ballabgarh, faridabad
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        No      No      No      No
Previous Employer 1     No      No      No      No
Previous Employer 2     No      No      No      No
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  According to me, first i would clear the browsing data to remove the traffic on browser. If still, i won't get any response so i will prefer customer support service from technical error supporters to solve troubleshoot ereor problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      We can directly search on search bar for bluetooth option and then click on bluetooth buton for connecting the device.
What according to you makes you a good candidate for customer service or technical support job? Candidates must have god communication skills.
Ability to handle customer problems very smoothly.
Must have problem solving skills.
On a scale of 1 - 5 please rate your fluency in spoken English  5