Subject: Tech Support Candidate - AJAY BALOONI AJAY
From: AJAY BALOONI AJAY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Nov 2021 03:09:07 -0500

| | Tech Support Test

Name | AJAY BALOONI AJAY
E-mail | [email-masked]
Phone Number | (+91) 8923196758
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Startek Pvt Ltd | SME | 10 Oct | 17500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I will check the website domain properly it's correct or not or I mentioned the website properly or not then
Refresh the page
I will check java script
Will check my internet connection as well
Restart the system

Cookies are enabled

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power on the blue tooth through button
Switch on the blue tooth in mobile divide
Search the blue tooth device with name and connection
Connect bluetooth or paired with mobile
And when will confirm to connect use it

What according to you makes you a good candidate for customer service or technical support job?

The ability to effectively prioritize tasks
Well discipline
A good learner
Problem solving quality
Dedication for his work
Good team player
Creative mind and as well be a smart worker

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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