Subject: Tech Support Candidate - Jyoti Sharma
From: Jyoti Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Nov 2021 00:48:26 -0500

Tech Support
Test

Name

Jyoti
Sharma

E-mail

[email-masked]

Phone Number

(+91) 7011554982

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

NEW DELHI

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

NA

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Concentrix Daksh Services India pvt Ltd

Associate I

13682

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Step 1: I will try in incognito tab.

Step 2: I will try in another browser.

Step 3: I will try reconnecting my internet connection and check cables along
with data speed.

Step 4: I will restart my system and try again.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Step 1:
Turn on bluetooth in my phone as well as in bluetooth speaker.

Step 2: Scan for available devices.

Step 3: I will search the name of my bluetooth speaker in the list of available
devices for pairing.

Step 4: click on bluetooth speaker device name for pairing.

Step 5: my phone will be connected to bluetooth speaker.

What
according to you makes you a good candidate for customer service or technical
support job?

I don't panic in situations.

I can handle work pressure.

I am a quick learner.

I can modify my habits as per requirement easily adaptable).

That's why I think I am perfect fit for this role.

On a scale of 1 - 5
please rate your fluency in spoken English

4