Subject: Tech Support Candidate - Kamanksha Swami
From: Kamanksha Swami <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 19 Nov 2021 11:35:54 -0500

Tech Support
Test

Name

Kamanksha
Swami

E-mail

[email-masked]

Phone Number

(+91) 9782654398

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Gurugram

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Mattsenkumar LLC

Performance Specalist

21-02-2021

32500

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Check
your internet connection

Check whether the URL of website is correct

Clear cache memory and history

Close the chrome and restart the browser again.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Turn on
Bluetooth speaker

Turn on Bluetooth of your device

Search for the device name in the scanned devices

Click on the speaker Bluetooth name and wait for it to pair

If you hear a sound, that mean your speaker is successfully paired with the
device.

What according to you makes you a good candidate
for customer service or technical support job?

Patient,
empathic behavior, good listening and communication skills and decision-making
skills makes a customer service candidate a perfect fit for the
profile.

On a scale of 1 - 5 please rate your fluency in
spoken English

4