Subject: Tech Support Candidate - Ankit Kumar Singh
From: Ankit Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 19 Nov 2021 04:33:03 -0500

| | Tech Support Test

Name | Ankit Kumar Singh
E-mail | [email-masked]
Phone Number | (+91) 8210351497
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dhanbad, Jharkhand 826001
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Byjus | BDA | 16 November | 23000
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open another tab and see if you could open or load another websites or not .if not try using another browser.Steps followed must be
1.Restart your device
2.Check internet connectivity
3Clear cache

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the bluetooth on both speaker and phone.Then go to bluetooth settings on your phone and scan for device.When scanned ,pair with the device you want and then you can use it.
What according to you makes you a good candidate for customer service or technical support job? | My ability to able to connect with customers and helping them resolve their issues in any way possible.I think my technical skills along with my communication skill will make me a perfect candidate for the job.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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