Subject: Tech Support Candidate - Amarjeet Amarjeet
From: Amarjeet Amarjeet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 10:27:25 -0500

| | Tech Support Test

Name | Amarjeet Amarjeet
E-mail | [email-masked]
Phone Number | (126102) 9068842242
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | jind
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of All ,we check our internet connection, if it's good , then check error code and check error details,then check website or add block feature,after that all , now we doing troubleshooting & take required action
Please list the steps to connect a Bluetooth speaker to your mobile phone. | switch on Bluetooth Speaker power . Also Bluetooth on from mobile phone & Scan available device . Then select connect .After successful connection enjoy service.
What according to you makes you a good candidate for customer service or technical support job? | A good communication with excellent convenience skill .We must have physical as well as software knowledge and information of that product or service for better customer service experience .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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