Subject: Tech Support Candidate - Noopur Bajpai
From: Noopur Bajpai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 09:25:29 -0500

| | Tech Support Test

Name | Noopur Bajpai
E-mail | [email-masked]
Phone Number | (+91) 9377551605
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ahmedabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Zomato | Executive | 10/12/2021 | 24200
Previous Employer 1 | Vodafone | Executive | 16/04/2021 | 22000
Previous Employer 2 | Motif | Process Specialist | 31/12/2010 | 15000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) Delete cache and cookies
2) Restart the computer
3) Check Internet Connection
4) Check whether it is just you or all are not able to get access to the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Turn Bluetooth on
2) Setting - Connected Devices
3) Bluetooth
4) Pair New Device

What according to you makes you a good candidate for customer service or technical support job? | I have skills, education, and expereience.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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