Subject: Tech Support Candidate - Sandeep Chandra Kotiyal
From: Sandeep Chandra Kotiyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 06:57:42 -0500

Tech Support
Test

Name

Sandeep
Chandra Kotiyal

E-mail

[email-masked]

Phone Number

(248005) 6398074774

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Dehradun

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Doubtnut

Sales executives

6

3

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Check the web address (URL) in the address bar to
make sure you're going to the right webpage.

If you are, try to open the same webpage on another computer connected to the
same network.

If you can't see the webpage on any computer, check if you're connected to the
Internet. If you are, the webpage might be down.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Swipe down
from the top of the screen.

Touch and hold Bluetooth .

Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

Because I thing I have good communication skills and few
months of experience with customer and I also like to communicate with others

On a scale of 1 - 5 please rate your fluency in
spoken English

4