Subject: Tech Support Candidate - Nisha Banik Nisha
From: Nisha Banik Nisha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 06:54:11 -0500

Tech Support
Test

Name

Nisha Banik
Nisha

E-mail

[email-masked]

Phone Number

(+91) 8455968572

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Jharsuguda, odisha, India

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Mahindra first choice

Service
advisee

1year

15000

Previous Employer 2

Royal Enfield

Sales(CRE)

1year

18000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will close the page ans check the internet
connection and the network then after I will try to ope  the website once more.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1) turn on the Bluetooth of mobile.2) turn on
the bluetooth, 3) search the bluetooth device for connection 4) when found click
to connect option.

What according to you makes you a
good candidate for customer service or technical support job?

Way of talking to customers.

Ability of situation handaling.

Listening to customers problem properly and according to that tell them the
solution.

On a scale of 1 - 5 please rate your fluency in
spoken English

2