Subject: Tech Support Candidate - Deepa upadhyay
From: Deepa upadhyay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 06:53:48 -0500

| | Tech Support Test

Name | Deepa upadhyay
E-mail | [email-masked]
Phone Number | (211011) 6392979939
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Allahabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | na | | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will refresh the website and I will check my internet connection and then I will try to open it again by refreshing it again and even then if it doesn't opens up then I will restart my lapi and I will try again to open the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first I will open the Bluetooth button from phone and search for the device that I will be having with me that is the Bluetooth speaker and I will it with my mobile phone

What according to you makes you a good candidate for customer service or technical support job?

The skills of mine like
 Customer Relationship Management
 Positive attitude towards work
 Active listening, Developing rapport, Leadership,
 Negotiating, Problem solving.
 Team building, Time management.
 Determined to learn with a practical approach.
 Enthusiastic and can produce results under deadline constraints.
 Good Communication skills, Diligent, Self motivated,c,c++ makes me a good candidate for customer service or technical support job.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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