Subject: Tech Support Candidate - Sayyad azmam Ajmal
From: Sayyad azmam Ajmal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Nov 2021 05:19:11 -0500

| | Tech Support Test

Name | Sayyad azmam Ajmal
E-mail | [email-masked]
Phone Number | (91) 6398588987
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sec 59
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Hardware - Basic
Speakers & Audio
VoIP
No

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix, gurgaon | Advisor | November 15, 2031 | 24000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check whether the LAN cable that provides internet, i will check whether this issue is global or not, i will cleare the cache and cookies.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the bluetooth in both the devices
Connect them inputing the respective password.

What according to you makes you a good candidate for customer service or technical support job? | I  can easily catch the bugs and normal.errors as well , i have good communication skills and i know how to resolve the queries using the process.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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