Subject: Fwd: Arabic Language Test - Mohammed Abdullah Almasuodi
From: HR Livesalesman <[email-masked]>
To: kinan kanaan100 <[email-masked]>
Date: Wed, 17 Nov 2021 04:48:28 -0700 (MST)

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			Foreign Language Screening Test 
		Name 	Mohammed Abdullah Almasuodi / (0091) 8007034609 / [ mailto:[email-masked] | [email-masked] ] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	
عزيزي الزبون 
نأمل ان لاتكون قد تسببنا في ازعاجك ! لقد قمنا بايصال المنتج الي العنوان المذكور من قبل حضرتكم،فبدا 
. لنا أن العنوان غير صحيح ،لنتمكن من ايصاله في أقرب وقت ممكن 
فريق خدمة العملاء 
بيبي شوب 

Dear customer, 

We hope it does not cause too much inconvenience! We delivered the product to the address mentioned by you, but it seemed to us that the address was incorrect, so we hope that you will provide us with a correct address; so that we can deliver it as soon as possible. 

Customer Service Team 
Baby shop 

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	عزيزي الزبون: 
!نأمل أن لانكون قد تسببنا في إزعاجك 

الرجاء تزويدنا بصورة من المنتج الذي ظهر فيه خدوش ، لنتمكن بالتواصل مع الفريق المختص ومعالجة مشكلتك في أقرب وقت ممكن . 
فريق خدمة العملاء . 
Dear customer, 

We hope it does not cause too much inconvenience! 
We kindly request you to provide us with a screen shot or picture of the product which showed scratches so that we can work with the competent team to solve your problem as soon as possible. 
Customer Service Team