Subject: Tech Support Candidate - Deepak Kumar
From: Deepak Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Nov 2021 04:47:40 -0500

| | Tech Support Test

Name | Deepak Kumar
E-mail | [email-masked]
Phone Number | (+91) 8218456804
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 58
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Basic computer knowledge

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ienergizer | Executive | August 17 | 14000
Previous Employer 2 | Ienergizer | Senior executive | 2 July | 17338

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I am sorry I don't have any technical knowledge

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open your mobile phone.
2. And then go to the mobile settings.
3. Click on Bluetooth option.
4. Once the bluetooth open and then search speaker name.
5. Once you find the bluetooth speaker name and then click on that name.
6. And after that you can Play your favourite song.

What according to you makes you a good candidate for customer service or technical support job? | I don't have any technical knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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