Subject: Tech Support Candidate - Suraj Chauhan
From: Suraj Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Nov 2021 02:19:00 -0500

Tech Support
Test

Name

Suraj
Chauhan

E-mail

[email-masked]

Phone Number

(91) 8368858516

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ghaziabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

My steps are:

Firstly I check my Internet does it connected or not properly.

Secondly If my internet works properly I refresh the website twice.

And, if my internet is not working properly I will restart my system.

After that I will erase all the cookies.

And after that if I will not able to open the website then my next step is I
open new tab and search common website like www.google.com if that open then I
would check the www.ndtv.com is not open in my system or there is server problem
of ndtv website and not open in any other system.

So, these are the basic steps which are taken by me.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly I open the speaker and put on Bluetooth
mode.

Secondly my step is I will open my Mobile bluetooth and scan the nearby
devices.

Third I see some nearby devices while scanning and then I connect to my
bluetooth speaker by showing speaker name.

What according to
you makes you a good candidate for customer service or technical support
job?

Because I belong to technical background, I have done my
Masters in Computer Application so I have all the basic technical
knowledge/skills that are required for this profile.

On a scale of 1 - 5
please rate your fluency in spoken English

4